That’s 25x faster than our standard fibre. Tap Settings Family Parental controls. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having with Parental Controls. There is also an old account but this is for my new account. Revealed: 7 in 10 teens want parents to set filters to protect them online. I'd also recommend the MyBT app for. it. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Re: Parental Controls Stuck On. - BT Community. If I turn off controls WhatsApp doesn’t work. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. BT Smart Hub and Ultrafast Smart Hub. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab See what broadband options are available where you live. 0 Ratings. Solved: Urgent please Help - How to set up parental contro. Thanks,Parental controls for Apple, Android and other devices. How can I change my BT contact details in My BT? How to keep your family safe online with BT Parental Controls and the different blocking categories. Step 34: Write: "net localgroup administrators [username] /add" Remember to put your actual username instead of just [username] Step 35: Press the Enter key on your keyboard. Just log in to. Parental controls. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Options. Select “ Kill Switch . You’ll be asked if you want to Activate Parental Controls, select OK. Home phone including Digital Voice; BT Mobile; Email. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. Welcome and thanks for your post! I am sorry for the problems you're having with Parental Controls. Hello, I've tried recently to put my BT Parental Controls on the broadband, but every time I've done it I come back to the home page a few hours later, and it still says "activate". Example: Find Your Model Number. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. Hi I've got an annoying problem. Even if you don’t want to set up a Parental PIN, in order to watch any Sky Cinema channel live or certain Entertainment channels live, the Parental PIN is mandatory between 5. BT Halo. or call 08454 123 662 from any other device. These tools can be installed across all devices, including mobile phones, computers and consoles. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTHi I set up my hub to switch off for 2 hours. BT Broadband includes the following security features for all customers: BT Parental Controls. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. Ask the BT Community. If you delete your account – your settings will be lost. Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are. Worth £130, it's free to all customers taking a 12 month+ contract and comes with a lifetime guarantee. BT Parental Controls is free to BT Broadband customers. To check if it’s ready, go to the WiFi Controls dashboard and scroll down to Parental Controls. There are a range of filters to choose from to block content and usage. Super installation clean, tidy and where I wanted it. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. Once you install the Circle App on each mobile device. I am new to BT please be gentle lol. This issue was resolved by resetting my Smart Hub 2 to its factory settings. Parents and Carers. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Parental controls are a set of tools designed to protect and keep children safe online. Simple. Can you please help with blocking objectionable sites through parental control. Selecting your model allows us to tailor our support site for you. Sky Broadband Shield, sometimes just called Sky Shield, works on. You can adjust these settings in the mobile section of MyBT. I have turn the controls off in MyBT but the change doesn't seem to be kicking in. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. If you delete your account – your settings will be lost. In addition I have cleared my browser cache, flushed DNS, checked DNS is being handled by the hub, restarted hub, turned controls off and on. Activate parent controls within BT it says to come back in two hours. The Hybrid Connect is designed to be used only when your fixed BT Fibre broadband connection is unavailable. NordVPN: Best VPN for BT users. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;. Is it possible to keep the gaming block but make an exception for the PlayStation? Thanks, Rob. In response to rik321. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. Remember that parental control settings are only one part of online safety. ADSL/Copper broadband. BT Parental Controls is free to BT Broadband customers. Why am I receiving letters about BT Parently Controls? BT broadband security. Upgrade to Complete Wi-Fi. 22. To manage your settings, you need to log on to your BT account online. WiFi Router Scheduling. Simple. BT 4G Home Hub settings and updates. Choose Parental Controls from the drop-down menu. Home phone including Digital Voice. Bt Parental Controls Email Notification. The controls will automatically be set to "on" for new users. Choose your child’s device below to find step-by-step instructions on setting up parental controls. Learn about the 4G Mini Hub for BT Halo customers. Does anyone else have problems with the security settings that are supposed to restrict content that is unsuitable for children? I have set the filters to restrict certain types of websites and the controls say that the filters are in place, but they do not work at all. Moving to Digital Voice. You will then see a page telling you that BT are activating your Parental Controls. Connect to your BT broadband hub over wi-fi or use the 1. There are two kinds of PIN for BT TV. Proxy Sites. Find the best router for coverage across major providers like BT, Virgin Media, Sky and others. Let's get started. We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. Alongside that, parental controls and device-level Wi-Fi controls are available. You’ll also get the Sky Broadband Buddy parental controls app, free engineer visits from the Sky Broadband Tech Team and 2GB of mobile data for broadband outages. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. Cheers. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. This means, regardless of the filter level or time-based filter you've turned on, you'll always benefit from SafeSearch so long as you're on BT broadband and have BT Parental Controls turned on. Use your parental control PIN to control access to programmes with an age rating. Options. Broadband A type of internet connection supplied by an internet service provider e. However, if you prefer a permanent removal of the filters, follow the steps below. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. You’ll get our best-ever TV box. NeilOn December 13th 2013 the UK internet provider BT switched on its network filtering system for all new customers. Once activated, the filters will be live on the network within two hours. Sign into your My BT account online. 168. 0 Ratings. Setting up. BT Parental Controls will block access to gaming applications that connect to the internet when the gaming category is blocked. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. Features a no-logs policy and 24/7 live chat support. 1. As a BT Broadband customer, you’ll get BT’s Virus Protect software included, which is powered by McAfee. I switched on my BT parental control a couple of days ago and it’s been a nightmare since then, I spent nearly half my work day speaking to BT, I was transferred. Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. It takes into account the first part of the site address, such as; "and not the information after this. Setting up. Please helpRe: Parental controls. View bills. From Monday last week the speed dropped and was losing connection. BT Broadband and BT Wi-fi use BT Parental controls. Reply. . However I can't turn on parental controls. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. Let's get started. Scam calls. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. BT Virus Protect can safeguard your devices. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. You have had too many unsuccessful attempts to login. Step 3. This includes restricting children from accessing inappropriate or adult content. Step 33: When it is loading, command prompt will open. Broadband Extras & Apps from BT / Parental controls not working but saying on! Options. To do this, you need to access your router’s administrative options. They are definitely not active and I am getting desperate with 4 boys under 12 home schooling on. How for keep your family safe online with BT Parental Navigation both and different blocking categories. Activate the Manage BT Parental Controls option. Energy Consumption. BT Parental Controls allow you to restrict certain types of websites on all. The Zen FRITZ!Box router is a must for households where daily streaming. Hi @MatrixProfessor the Parental controls are applied on the network and not the device so the block will apply to everything on your broadband connection. The parental controls set for your Broadband Backup may be different to those on your normal hub. Get Full Fibre and enjoy. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Search for proxy sites. Manage all your connected devices with the tap of a button. Parental controls with Virgin Media TV. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Can someone give me easy instructions to set up parental controls on my fibre broadband, the help file says log onto my bt and scroll. However some of the childrens devices can connect to wi fi during this time even though I switched off. broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. The Parental Controls are separate to the wifi controls, to set them up see below. We'll provide you with one Wi-Fi disc to extend your wi-fi connection. Ordered Monday installed Thursday. Hi My Parental Controls filter is 'active' and set to 'moderate' but is not blocking any website that might fall within the categories (e. No reposnse since then. YouView from BT; BT Sport on TV, Online player or App;. . New. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. When I access the Tesco Groceries website some of the pictures of products on some pages fail to download and updating the shopping basket is difficult. com (and xbox live) were blocked on 'Light' 2) sometimes websites were blocked because of 'homework' even after I had removed all times, reset them, changed them to 2am-3am 3) Twitter was blocke. When you're setting up the Parental Controls you can customise them to block certain categories. Virgin Media Broadband Parental Controls . or call 150 from an EE device. Protects all devices (computers, laptops, tablets, iPads, mobile devices. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Even the xbox is affected, and de. Free P&P and no upfront costs. Barry Collins reveals how kids beat the broadband providers’ safeguards. 1 does not work with Access Control- I have also tried accesssing router via browser and Advanced Setting>Access Control I have no method of controlling devices it says "Access controls are now managed using the app. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. Parental control is not working. Vodafone – 192. They are among the top three major providers in the UK in Ofcom customer ratings. If your router has a different parental controls interface, please refer toThis article explains how to turn off parental controls on the iPhone. To find the model/version number of a device, check the bottom or back panel. If you’d like to change the. Turn on and off parental controls on Sky broadband. Solved: I can not get my parental controls to work it keeps saying try again in 15 minutes. 3. Non worked and the advisor raised a report promising a solution within 72 hours. BT describes the filter as “light. The parental control option is activated but does not work. All forum topics. Setting Parental Controls through your internet service provider can be the easiest way to manage what your children can access across all your devices and. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created. Plusnet SafeGuard is a parental control tool that helps block unsu. Sky’s system works in a similar way to BT Parental Controls, offering three levels of content filters set by age – PG, 13 or 18. Choose Parental Controls from the drop-down menu. BT Web Protect is free to all BT Broadband customers. 5m ethernet cable we’ll send out with your box. 80% of BT customers gave favourable overall satisfaction. But on the PCs I have changed the DNS settings to family shield with openDNS. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. 10-02-2023 21:23 - edited 10-02-2023 21:24. Our Ultra package is just £21. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions;. It’s like the controls setting is off, but the controls are still active. All our broadband options comes with BT Parental Controls security included and at no extra cost. Tried deleting cache and rebooting the router. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. Online security as standard – BT Parental Controls can help you stay in control of what your family can access online. 254 in a web browser to open BT Hub Manager. Parental Controls set-up tutorial for BT Internet Connections. How to Turn Off Internet Access at Night. When you're setting up the Parental Controls you can customise them to block certain categories. Watch over 70 Freeview channels as well as. Account and Billing. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. Take a look at this link and let me know if it helps: I've got a problem with BT Parental Controls. Hi, I wanted to change my BT parental controls filter but, in order to do this I needed to delete all my settings. 0 Ratings. Important!Managing parental settings. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. BT broadband security. Parental controls are provided as a part of TalkTalk HomeSafe by switching on the KidSafe feature. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. 0:37. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. BT has announced the launch of a new internet filter designed to protect children online. Reply. Have you tried using your BTID and password or which ever username and password that you used when setting up BT Parental Controls. It’s easy to manage your account online with My BT. New Full Fibre’s something different. More options. 65% of young people aged 11-16 are in favour of the. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. If you’re a BT customer or thinking of becoming one and you have our at home who you want the spare from internet nasties, you’ll need to read up on how to use all are an filters and controls available to them as one parent. Follow these simple steps to. Bear in mind, you may have issues with the Netgear, if you have BT TV. Broadband Extras & Apps from BT / Parental Control; Options. Select your child. If on the box you go into the settings the parental controls you can manage them from there though. We run our business from home on BT business FTTP. Thus, I did so and resultantly, I then enabled my parental controls to manage the settings, it said to wait as in the next 24 hours it would enable. 30 games. In this case it was worth doing as it fixed the problem. You can: Use services. Barry Collins reveals how kids beat the broadband providers’ safeguards. These filters will. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;Parental controls not blocking as expected. Subscribe to this Topic's RSS Feed;BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Press “Home” button. Re: Bt Wifi account for children to use. Our parental controls are the only ones that work both in the home and on all. Tap Done. BT launched their free network-level parental controls in late 2013 and we took a closer look at what it offers here. You have not allowed cookies and this content may contain cookies. Try My BTKeep your family safe online with BT Parental Controls. The best wireless router for most people: Asus RT-AX82U. Setup may take up to 2 hours. 65% of young people aged 11-16 are in favour of the. Short of locking away the hub and. TalkTalk – 192. Turn on Parental controls. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Back on topic, the BT Broadband Parental Control. There are two kinds of Parental Controls on the iPhone: Screen Time and Content Restrictions. I can set and block anything and it still lets me view the websites. @licquorice wrote: But if they had access to BT wifi with fon, parental controls would be superfluous. 2. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. com & Community; Broadband. Note: Please make sure the Private MAC Address is disabled on your clients, otherwise, the parental control won't take effect. Re: Parental controls. Half price SIM only plans for half the year. BT offers a comprehensive packaged is online. The Account Holder needs to set up and maintain this service. 0 Ratings. BT have been offering customers parental controls for a number of years, but previous protection has been mainly focused on desktop and laptop computers. It provides detailed controls on what comes into your home via the internet. When you're logged into your BTID, click on "your security" as shown here: Once you click on "Your security", you should see the option to activate BT Parental Controls:Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls About your PINs There are two PINs: one for parental controls and one for payments. We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. Hi Abby1, Sorry about the problems you're having turning off the controls, unfortunately I have seen this happen before. If you only watch shows on demand, and you do not have children, you can simply. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Playerinternet matters. I appreciate the time you have taken on live chat trying to get this sorted out. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. It’s managed through your online account, although you can also see network activity using the BT app. It is simple to toggle parental controls on Sky Broadband. The message will offer a choice on whether or not you would like to activate Parental Controls. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. Home phone including Digital Voice; BT Mobile; Email. Selecting your model allows us to tailor our support site for you. . Welcome to BT’s official support community. Solved: Hi everyone, I'm looking for help with parental controls, im not able to find them any help would be appreciated. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User;. Residential care settings. BT Security is the place to come for support with passwords and advice on staying safe online. My parental controls aren't working. Go to “ Settings . This isn't something the Community is going to be able to help with so you can send us over your details and we'll give you a hand from here. Watch the video to get quick tips on how to manage parental controls on BT Broadband. Can anyone help to. Your payment PIN can be used to. The times that you want the BT Parental Controls on or off can be set as per the following link. KelvinClose. 3. ThanksDo the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BT Hot-Spots?We got BT Broadband four days ago. With no data limits, you. Once turned on, you’re given an option of what categories of harmful content you’d like to block. The odd one out in this line-up is BT's 'Fibre 1' package, which offers an average speed of 50Mbps. However, it seems that is also blocking access to media like Netflix on my PlayStation. If you want to make any changes to the hub settings, you'll need the admin password. yes it is linked to correct account. Works when using your BT ID on UK BT Wi-fi hotspots. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. Ensure that parental controls are managed. You need to remove that link to Amazon, as its not permitted here. 1. By phone: call 1818 from the EE device you want to remove or apply parental controls to. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. Beware DNS setting override BT parental. Access all BT Extras such as BT Sport, BT Cloud, BT Wi-fi, BT Email, TrueKey, BT Parental. KidSafe features filters for various types of content which can be switched on and off, these. Take charge of your home WiFi with parental controls. Your PIN also lets you buy and rent shows, movies, and PPV events – so always. Parental controls on BT. Scam calls. I think you need Sky Buddy to have parental controls like that. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. Open a search engine of your choosing. We are very busy at present so to get this resolved as quickly as possible; give our guides in the helpdesk a call on 0330 1234 150. I have tried switching off certain fi. For a bit more security, you can add the SuperSafe Boost for £2 a month to put it on up to eight devices (including smartphones. I have spoken to BT helpline several times and they keep asking me to switch the hub on and off and insist they are active . BT app now lets you pause Wi-Fi and control screen time . Any advice would be appreciated. Select Switch on then click ChangeBT Broadband and BT Wi-fi use BT Parental controls. If you are not able to acce. 0:37. If none of those IP addresses work, or if your provider isn’t listed, you can find your router's IP address by going into the network settings on your computer. ”. Foster carers and adoptive parents. So you can get a better wi-fi signal from your basement office to upstairs. Our app team is very keen to better understand this issue so we. Access free BT Wi-Fi. Select the type of content that you want to filter. All delivered by a dedicated line direct to your home. . How do I enable or disable SSID broadcast? How do I enable or disable my Hub's firewall?You can block inappropriate content, set daily limits for the total time spent online, and restrict internet access to certain times of the day. I believe it is blocking, but how do I know? Many thanks. There are a range of filters to choose from to block content and usage. Xbox Game Pass Ultimate on us! Buy a Full Fibre 500 or Full Fibre 900 broadband package and get 6 or 12 months’ access to over. So you get to enjoy market-leading broadband at an unbeatable price. Re: Accessing BT Parental Controls. The eero 7 provides wireless coverage through the house and the parental controls are simple to set up. My parental controls aren't working. You have been temporarily locked out. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. 1. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Stream Netflix, BBC iPlayer, and more. Subscribe to this Topic's RSS Feed; Mark Topic as New;Parental Lock. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTLike HomeSafe, BT Parental controls also have HomeWork time setting. BT Parental Controls. internet matters. 0 Ratings. BT wifi disc being weird - won't pair. I used to use them and since going full fibre I never really realised they weren't working until I thought I best set it up (I thought maybe they needed setting up again) but no. I have set up custom parental controls. My parental controls arent blocking anything even after going through all the steps recommended through the live chat and over the phone. test sites are blocked on PC, but access is allowed via mobile devices. com & Community; Broadband. All four major ISPs (Sky, BT, TalkTalk and Virgin Media) agreed to offer parental controls to their customers following an agreement in 2013, so customers signing up to broadband packages from any of these providers will have access to network-level parental controls. signing up for another 24 months). any ideas how to stop this and block access from all devices including mobiles. So initially i had a BT hub 2 and. BT refers to its FTTC packages as 'Fibre Essential' and 'Fibre 2'. This isn't something the Community would be able to help with so you can send us over your details and we'll give you hand to sort this out from here. If you report a fault with your broadband, we'll send you a Mini Hub straight away at no extra cost. Fantastic simple process. Go back to: Broadband help. We run our business from home on BT business FTTP. BT Parental Controls. Ok i have read through some posts about parental control but. Your payment PIN can be used to. I'd also recommend the MyBT app. Security. The Light level blocks pornography, obscene or.